Mailaku House Hotel Kerobokan

Frequently asked questions

• Dining & Food
  • What breakfast options are available at Mailaku House?

    Guests can enjoy a variety of morning meals at the on-site Mailaku Warung restaurant, featuring:

    • Format: Choice of À la carte, Continental, or Asian breakfast styles.
    • Pricing: Approximately 75,000 IDR per person if not included in the room rate.
    • Dietary Options: Specialized children's menu and local Balinese favorites are available daily.

    NOTICE: The breakfast fee of 75,000 IDR is a mandatory charge for guests whose bookings do not include a meal plan.

  • Where can guests find lunch and dinner near the hotel?

    The on-site restaurant serves local cuisine for dinner, while several top-rated bistros are nearby:

    • Social Bistro: Located just 1 km away for international dining.
    • Dinicious: Situated 1 km from the property for varied culinary options.
    • Pepper Lunch: A casual dining spot found within a 1 km radius of the entrance.
• Rooms & Accommodation
  • What features are included in the guest rooms at Mailaku House Hotel Kerobokan?

    Every unit is designed for a relaxing stay with modern conveniences and outdoor access:

    • Outdoor Space: Every room features a private balcony or patio with garden or pool views.
    • In-room Appliances: Equipped with a fridge, electric kettle, and a flat-screen TV.
    • Comforts: Includes air conditioning, a dedicated desk, and a private bathroom with towels.
    • Suites: Larger units offer a separate seating area and a small kitchen facility.
  • Are there specific room options for families or groups?

    The property caters to families with specific room layouts and safety features for children:

    • Bedding: Availability of extra beds or cribs can be requested via the concierge.
    • Safety: Rooms feature balcony enclosures and ground-floor patio options for easy access.
    • Storage: All units provide a wardrobe and a fridge for storing children's snacks or milk.
• Location & Transport
  • Which local landmarks are located near Mailaku House?

    The hotel is positioned near several popular Kerobokan shopping and cultural destinations:

    • Markets: Pasar taman sari market is located only 2 km from the hotel.
    • Art & Style: Sugeng Ariawan Arts Gallery (1 km) and Ikat Gallery (2 km) are nearby.
    • High-End Dining: The famous METIS Gallery & Boutiques is a short 3 km drive away.
  • What are the best public transport options for exploring Bali?

    Travelers can utilize several nearby bus stops and terminals for affordable island exploration:

    • Bus Stations: Ubung Bus Terminal and the Trans-Sarbagita Bus Stop are within easy reach.
    • Local Lines: The Line 4 bus serves the Seminyak Garden and Gardin Bistro stops nearby.
    • Private Hire: A Local Bali Driver is stationed just 0.5 km away for custom day trips.
• Facilities & Amenities
  • Does Mailaku House offer swimming pool and wellness facilities?

    The property features leisure amenities designed for year-round relaxation in the Bali sun:

    • Pool: A year-round outdoor pool equipped with sun loungers and beach umbrellas.
    • Wellness: Access to an open-air bath and manicured garden terraces for guest use.
    • Spa Proximity: Elegantz SPA & Sauna Bali is conveniently located just 2 km away.
  • Is high-speed internet and parking available on-site?

    The hotel provides essential connectivity and vehicle services for all staying guests:

    • Wi-Fi: Reliable high-speed Wi-Fi is complimentary in all public areas and rooms.
    • Parking: On-site free public parking is available without requiring a prior reservation.
    • Security: The 24-hour front desk monitors the parking area and public lounge spaces.
• Check-in, Check-out & Policies
  • What are the standard check-in and check-out times?

    The 24-hour reception ensures a smooth arrival and departure process for every guest:

    • Check-in: Guests may access their rooms starting from 14:00 daily.
    • Check-out: Room keys must be returned to the front desk by 12:00.
    • Late Check Out: Extensions are subject to room availability and may incur additional fees.

    NOTICE: A valid government-issued photo ID is mandatory for all guests at the time of check-in.

  • What is the pet and smoking policy at the property?

    Mailaku House maintains a clean and allergen-free environment through the following regulations:

    • Pets: No pets are allowed on the premises to ensure the comfort of all residents.
    • Smoking: The entire hotel property is a no-smoking zone in all indoor and common areas.
    • Enforcement: These rules apply to all 12 guest rooms and the poolside garden area.
• Transport & Parking
  • How do I arrange an airport shuttle to Ngurah Rai International Airport?

    The hotel offers convenient transit services to the airport, located 13 km away:

    • Service Type: Both airport pick-up and drop-off are available for a surcharge.
    • Travel Time: The drive typically takes 20 minutes depending on local traffic conditions.
    • Booking: Guests should contact the concierge at least 24 hours in advance to secure a slot.

    NOTICE: Airport shuttle services are paid transfers and must be settled at the front desk before departure.

• Family & Children
  • What family-friendly activities are available near the hotel?

    The hotel is situated near several cultural sites perfect for family outings and education:

    • Cultural Tours: The Petitenget Temple is located approximately 5.3 km from the hotel.
    • Exploration: Complimentary bicycles are provided for families to tour the Jalan Umalas area.
    • Museums: The Bali Museum is within a 6.5 km radius, offering rich historical exhibits.
  • Does the hotel provide amenities for infant care and meals?

    Parents traveling with small children can take advantage of specialized in-house services:

    • Meal Preparation: Electric kettles and fridges in all rooms allow for easy formula or snack storage.
    • Dining: High chairs and a children's menu are available at the on-site Asian restaurant.
    • Laundry: Room service and concierge can assist with laundry needs for families on extended stays.